Maturity
For policies that have reached their maturity date and are ready for payout.
With you in life and beyond...
Whether your policy has matured or you need to file a claim, the process should feel clear, guided, and easy to follow.
You can move into the claims portal from here, or ask Clara to help you understand claim types, likely requirements, and the best next step.
For policies that have reached their maturity date and are ready for payout.
For beneficiaries or legal representatives filing after the passing of the insured.
For plans that allow a partial payout before the full policy term ends.
For policyholders who want to end a policy early and collect the surrender value.
For customers applying for a loan backed by the value already built up in a policy.
For withdrawing part of the funds in an eligible savings-linked policy.
The goal is to make every step visible, not hidden behind paperwork and back-and-forth.
We confirm your details first, so the right policy shows up before anything else starts.
You select the policy involved, then choose the kind of claim you want to file.
Take photos or upload PDFs. The checklist changes based on the kind of claim.
You can follow progress, see what is pending, and know when the claim moves forward.
Requirements vary by claim type. The client portal will show the exact checklist for your case, but these are the common items people usually need first.
Capital Express does not demand any claim processing fee from claimants. Do not offer any gratification or reward to anyone. It is illegal to do so.